Overview
HP Hardware Support Onsite Service with accidental damage protection provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
Features
Remote problem diagnosis and support
Onsite hardware support
Replacement parts and materials
Coverage window
Onsite response time for hardware support
Accidental damage protection
- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com/au/
- Brand Name
- HP
- Service Name
- Care Pack Next Business Day Hardware Support with Accidental Damage Protection - Extended Warranty
- Product Type
- Warranty
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labour
- Service Description
- 9x5xNext Business Day
- Provided Support
- Parts Replacement
- Repair
- Accidental Damage Protection
- Phone Support
- Service Response Time
- Next Business Day - Parts and labor
- Service Location
- On-site/Service Depot
- Service Duration
- 3 Year
- Product Supported
- HP 15-f009wm
- HP Pavilion 14-ce0006tu, 14-ce0030tu, 14-ce0087tx, 14-ce0088tx, 14-ce2022tu, 14-ce2051tx, 14-ce2058tx, 14-ce2060tx, 14-ce2072tx, 15-ab142cy, 15-ab267nr, 15-ab273ca, 15-aw007cy, 15-cs0003tx, 15-cs0004tu, 15-cs0006tu, 15-cs0006tx, 15-cs0012tx, 15-cs0105tx, 15-cs1109tx, 15-cs2016tu, 15-cs2040tx, 15-cs2041tx, 15-cs2052tx, 15-cs2053tx, 15-cw0001au, 15-cw1004au, 15-cw1017au, 15-e037cl, 15t, 17-e113dx, 17-e119wm, 17-e134nr, 17-f040us, 17-g127cl, 17-g130ds, 17-g132ds, 17-g134ds, 17-g153cy, 17-g167cl, 17-g188cy, 17-g194cy, 17-g195cy, 17-g199nr, 17-g201cy, 17-g202cy, 17t, dv4-2045dx, dv6-6140us, dv7-4169wm, dv7-4171us, dv7-4177nr, dv7-4267cl, g7-2247us, g7-2298nr
- HP Pavilion Gaming 15-cx0036tx, 15-dk0076tx
- HP Pavilion Power 15-cb041nr
- HP Pavilion TouchSmart 15-n220us, 17-e147cl
- HP Pavilion x2 12-b096ms
- HP Pavilion x360 11-n035tu, 14-ba104tu, 14-cd0008tx, 14-cd0048tu, 14-cd0071tx, 14-cd0072tx, 14-dh0055tu, 14-dh0057tx, 14-dh0064tu, 14-dh0081tu, 14-dh0114tu, 14-dh1124tu, 14-dh1128tu, 15-cr0003tx, 15-cr0004tx